Integrate RingCentral with Okta

  1. Add the RingCentral app to Okta if it has not been added previously:

    1. In the Admin Console, go to ApplicationsApplications.

    2. Click Add Application.
    3. In the Search for an application field, enter RingCentral.
    4. Select Add for RingCentral.
    5. Complete the fields on the General Settings page and click Next.
    6. In the Sign On Methods section of the Sign-On Options pane, select a sign on option. If you select SAML 2.0, click View Setup Instructions and follow the instructions.
    7. Click Done.
  2. If you added the RingCentral app previously, on the Okta Admin Console click Applications and select RingCentral in the list of applications.
  3. Click the Provisioning tab, click Configure API Integration, and select the Enable API Integration check box.
  4. Optional. Clear the Import Groups check box and click Continue in the Disable Import Groups dialog box if you do not want to add RingCentral groups to Okta.
  5. Click Authenticate with RingCentral.

The RingCentral Sign In window appears.

  1. Enter your email address or phone number and click Next.
  2. Enter an optional extension, the password, and click Sign In.

  3. Optional. Edit the Okta to RingCentral provisioning settings:

    1. In the Admin Console, go to ApplicationsApplications.

    2. In the Search field, enter RingCentral.
    3. Click the RingCentral link for the RingCentral app you want to edit.
    4. Click the Provisioning tab, select To App in the SETTINGS list.
    5. Click Edit in the right pane, edit the settings, and click Save.

  4. Optional. Edit the RingCentral to Okta provisioning settings:

    1. Select To Okta in the SETTINGS list.
    2. Click Edit in the right pane, edit the settings, and click Save.
  5. Optional. Assign users to the RingCentral app. See Assign applications to users.

Next steps

Enable RingCentral bidirectional attribute synchronization