Lock devices remotely
You can remotely lock a device if it appears to be in an uncertain state, but a device wipe (factory reset) is not warranted.
- In the Admin Console, go to .
- In the Device Name & User column, click the device you want to lock.
- On the Device Attributes page, click Device Actions on the upper-right side of the page.
- Click Remote Lock.
- Optional. Send a message and contact number to the device. For example, "Please return this phone to Vivek B" and a contact number.
- Click Remote Lock.